Terms and Conditions (T&C) of WakeYa

Version 4 — Last updated: 3 August 2026

1. Provider

The provider of the mobile application "WakeYa" (the "App") and your contractual partner is:

Inan Software OG Wagramer Straße 155/3/26 1220 Vienna, Austria Email: [email protected] Phone: +43 676 3249861 Company register number: FN 677527 p Company register court: Commercial Court of Vienna (Handelsgericht Wien) VAT ID: ATU83440901

2. Scope, Incorporation and Contract Language

These T&C govern the relationship between you and the provider regarding the use of the App and the services offered through it (the "Service").

The T&C are made available to you before you first use the App and can be saved. You actively accept them before first using the Service. Before you conclude a paid subscription, you are also shown the subscription's main features, total price, term, automatic renewal and cancellation conditions. The current version is available in the App and at https://wakeya.app/terms.

Distribution of the App, payment processing and subscription management are handled through the respective app store (Apple App Store, Google Play). Their terms apply additionally and take precedence in that respect; these T&C, by contrast, govern the Service itself. Mandatory statutory consumer-protection provisions remain unaffected by both.

The contract language is the language selected when the contract is concluded. The corresponding language version of these T&C applies. After conclusion of the contract, the version you accepted is provided in a form that allows you to store and reproduce it unchanged. As no user account is maintained, the provider does not permanently store the contract text on its servers.

3. Description of the Service and Regional Availability

WakeYa is an alarm clock in which an AI voice conducts a wake-up conversation with you until you confirm that you are awake. The App also includes timers, a stopwatch, event and habit reminders and — where the Islamic features are enabled — prayer times and a Fajr alarm.

The Service is offered in two tiers:

Free: a classic alarm tone and pre-recorded voice packs at no ongoing cost.
Premium (paid subscription): the AI-powered live wake-up call.

The live AI wake-up call is subject to a usage limit because every live connection incurs ongoing costs. The daily allowance comprises up to three live AI wake-ups per local calendar day. Repeated triggering of the same wake-up, in particular through the snooze function or a renewed ring attempt following an interruption, is included and is not counted separately. A single live AI conversation ends after five minutes at the latest.

Once the allowance has been exhausted, the App continues to wake you and uses a pre-produced voice for this purpose; the alarm function remains available. The applicable values are shown in the App before a paid subscription is concluded. The provider may increase these allowances in favour of users. A reduction constitutes a change to a feature of the ongoing Service within the meaning of § 15 and will be made only in accordance with the statutory requirements set out there. Statutory information, termination and other consumer rights remain unaffected.

The availability of individual features — in particular the live AI wake-up call and specific store products — may vary by country, platform and the availability of the third-party services used.

4. Minimum Age

Use of the Service is reserved for persons aged 18 and over. By using it you confirm that you have reached the age of 18. The reason is that the Service uses a third-party AI service whose terms prohibit applications directed towards, or likely to be accessed by, persons under 18. This restriction applies to the entire App.

5. System Requirements, Permissions and Updates

Use requires a compatible, commonly used and up-to-date device and a current operating system. The live AI wake-up call requires an internet connection and microphone permission; without a network connection the App wakes you with the classic alarm tone.

You are responsible for ensuring the settings required for reliable operation, in particular a sufficient battery level or power supply, an audible volume, exempting the App from power-saving/battery-optimisation functions, and the granted permissions (including notifications, exact alarms, microphone).

The provider may supply updates, including security updates. Installing them may be necessary to maintain the functionality and conformity of the Service.

6. Conclusion of Contract, Prices and Billing (Premium)

A paid subscription is concluded exclusively through the Apple App Store or Google Play. The contract is concluded upon completion of the purchase process in the respective store; Premium access begins when the store confirms the purchase.

The prices displayed in the respective store at the time of purchase apply; for consumers they are inclusive of applicable taxes and may vary by country. The price, term, automatic renewal and the price applicable after any trial period are shown to you clearly before purchase on the paywall and in the store's confirmation dialog.

Payment is processed entirely through your Apple or Google account. The provider does not receive full credit-card or bank details. To manage entitlements the provider uses the service provider RevenueCat, Inc., which may in particular process the product identifier, purchase and expiry date, renewal status and a pseudonymous, app-generated identifier. Details are set out in the privacy policy.

7. Trial Periods

Two separate, independent trial periods may exist:

a) Free week in the App. After installation, the full range of features is available for seven (7) days without providing payment details and without automatic payment. After it ends, the free tier of the Service remains available; a paid subscription does not arise automatically.

b) Store trial with the yearly subscription. Independently, the Apple App Store or Google Play may offer a free trial period (currently seven days) in connection with the yearly subscription. After it ends, this automatically converts into a paid yearly subscription unless cancelled beforehand in the respective store account. Eligibility for this trial, its start and end, and the price applicable thereafter are governed by the rules and displays of the respective store. If you cancel during the store trial, access generally continues until the end of the trial period; no paid renewal takes place.

8. Term, Cancellation and Payment Issues

The subscription renews automatically for the chosen term unless cancelled before the renewal time displayed in the respective store. Management and cancellation take place exclusively in the settings of your Apple or Google account.

Uninstalling the App does not end a subscription. After cancellation, Premium access generally remains available until the end of the period already paid for.

Switching between the monthly and yearly subscription, restoring earlier purchases ("Restore"), the handling of failed payments including any grace periods, and price changes for future renewals are governed by the rules of the respective store. You will be informed in advance of price changes affecting an existing renewal in accordance with the store's requirements and may cancel before they take effect.

Refunds for store purchases are requested through, and processed by, the respective store. Your mandatory statutory rights (in particular warranty and withdrawal, §§ 9 and 10) remain unaffected.

9. Right of Withdrawal for Consumers

Consumers in the EU have a statutory right of withdrawal for contracts concluded online (distance contracts), allowing them to withdraw from the contract within fourteen (14) days of conclusion without giving reasons. For consumers outside the EU, the rights mandatory at their place of habitual residence apply.

The withdrawal must be addressed to the provider (§ 1). The technical reversal of a payment made through an app store is carried out by the respective store; the provider will assist you. Irrespective of the stores' policies, your mandatory statutory rights remain in place.

Digital content. For a paid contract for the supply of digital content not delivered on a tangible medium, the right of withdrawal expires when performance begins only if you expressly consented to performance beginning before the withdrawal period expired, acknowledged that you would thereby lose your right of withdrawal, and received the contract confirmation required by law.

Services and digital services. For a paid contract for a service or digital service, the right of withdrawal expires only upon full performance, provided that the provider began performance before the withdrawal period expired with your prior express consent and you acknowledged before performance began that you would lose your right of withdrawal upon full performance. An ongoing subscription is not deemed fully performed merely upon the first AI wake-up call. If you withdraw after expressly requesting early performance but before full performance, you may, where the statutory requirements are met, be required to pay a proportionate amount for the service supplied up to withdrawal.

Electronic withdrawal function. Where required by law, the provider makes an easily accessible electronic withdrawal function available in the online interface through which the contract is concluded and informs you of its location before conclusion. After using the function, you will promptly receive confirmation of receipt on a durable medium.

10. Withdrawal Instructions and Model Withdrawal Form

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract is concluded.

To exercise the right of withdrawal, you must inform us (Inan Software OG, Wagramer Straße 155/3/26, 1220 Vienna, Austria; email: [email protected]; phone: +43 676 3249861) of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we are informed of your decision to withdraw. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. Where payment was processed through an app store, the technical reimbursement will generally be carried out through that store. Your statutory claims against the provider remain unaffected.

If you expressly requested that a service begin during the withdrawal period, you must pay us an amount proportionate to the services supplied until you informed us of your exercise of the right of withdrawal, in comparison with the full coverage of the contract. This applies only where the statutory requirements for such payment are met.

Model withdrawal form (If you wish to withdraw from the contract, please complete and return this form.)

To: Inan Software OG, Wagramer Straße 155/3/26, 1220 Vienna, Austria; email:
[email protected]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the
following goods (*) / for the provision of the following service (*):

Ordered on (*) / received on (*): ____

Name of consumer(s): ____

Address of consumer(s): ____

Signature of consumer(s) (only if this form is notified on paper): ____

Date: ____

(*) Delete as appropriate.

11. Reliability of the Alarm Function

The Service is intended to wake you reliably. However, the provider cannot guarantee a wake-up result that is technically impossible under all circumstances, in particular where device-side prerequisites are missing. Accordingly:

You are responsible for setting the battery level or power supply, volume, granted permissions and operating-system settings (including power-saving, airplane and do-not-disturb modes) so that a wake-up call can be triggered and heard.
Running a test alarm is recommended after installation, updates and a change of device.
WakeYa is not an emergency, medical or safety system.
If the live AI wake-up call fails, the App wakes you with the classic alarm tone (fallback).

Mandatory statutory warranty and liability rights remain in place; liability is governed by § 18.

12. AI-Generated Content

The spoken wake-up calls are generated wholly or partly automatically by an AI language model. The content may be unexpected, inappropriate or factually inaccurate; some personalities are deliberately blunt. It does not constitute medical, psychological, legal or religious advice.

During a wake-up call, your microphone audio is transmitted in real time to an AI service to hold the conversation. Do not share sensitive information during the call. Details on processing, storage and deletion are set out in the privacy policy.

13. Islamic Features (Prayer Times, Fajr)

Prayer times and the Fajr alarm are calculated locally on the device using the calculation method and parameters you select. The results are calculations and may, depending on method, location and local conditions, differ from the times of your local mosque or authority. Please verify religiously relevant times against a trusted local source.

14. Rights of Use in the Software

For the duration of your authorised use, the provider grants you a non-exclusive, non-sublicensable and non-transferable right to install and use the App as intended, within these T&C, on devices that you own or control and in accordance with the usage rules of the relevant app store. Use permitted under those store rules, including Family Sharing or volume purchasing where applicable, remains unaffected. In particular, reproduction, distribution, modification, reverse engineering, decompilation and resale are prohibited unless expressly permitted by law. All rights in the software, the underlying processes and content remain with the provider or its licensors.

15. Changes to Features of the Ongoing Service

The provider may change Premium features within an ongoing subscription where a valid reason exists — such as technical development, security, changes in applicable law or changes to third-party services used — and the change is made at no additional cost. You will be informed of changes clearly and comprehensibly. If a change adversely affects your access to or use of the digital product to more than a minor extent, you will be informed reasonably in advance on a durable medium about the features and timing of the change and your right to terminate the contract free of charge. You may terminate within 30 days of receiving that information or of the change being implemented, whichever is later. The statutory requirements and exceptions, including § 27 of the Austrian Consumer Warranty Act (Verbrauchergewährleistungsgesetz — VGG), remain unaffected.

16. User Obligations / Acceptable Use

You undertake to use the Service only as intended and in accordance with applicable law. Prohibited in particular are: falsely claiming to meet usage requirements (such as being of legal age); circumventing security or authentication mechanisms; automated extraction of data (scraping) without permission; introducing malware; abusive or excessive load on the infrastructure; and any use that infringes third-party rights or statutory provisions.

17. Suspension and Termination for Good Cause

The provider may restrict access on specific, comprehensible grounds or terminate the contract for good cause, in particular in the event of serious or repeated breaches of § 16 or where required by an authority or by law. Before a permanent suspension, a warning will be given where possible and reasonable. If an already paid subscription is terminated due to a serious breach attributable to the user, any refund and further processing are governed by mandatory statutory requirements and the rules of the relevant app store.

18. Warranty and Liability

The statutory warranty rights apply. If you fail to install an update that has been supplied, the provider is not liable for a defect caused solely by that failure only where you were informed of the availability of the update and the consequences of failing to install it, and the failure to install, or incorrect installation, was not due to deficient installation instructions.

Liability for damage is governed by the applicable statutory provisions. In particular, liability for intent and gross negligence, for death or personal injury, and claims under product-liability legislation and other mandatory consumer rights remain unaffected.

19. Discontinuation of the Service by the Provider

The provider may discontinue the Service or individual paid features with reasonable prior notice. If a paid service is permanently discontinued during a period already paid for, the portion attributable to the remaining, no-longer-usable term will be refunded in accordance with statutory provisions and store procedures.

20. Local Data, Uninstallation and Change of Device

WakeYa does not maintain user accounts. Alarms, timers, events, habits, the name entered in the App, personal usage statistics and settings are generally stored locally in the App. Depending on device and operating-system settings, device or operating-system backups may contain copies of this data. Anonymous or aggregated numerical diagnostic metrics, purchase and entitlement data, and audio data required for a live AI wake-up call are processed only to the extent described in the privacy policy.

Uninstalling the App or changing devices may result in the loss of locally stored data and scheduled local reminders. The provider does not operate its own cloud-backup service for this data and therefore cannot restore it. Whether restoration through a device or operating-system backup is possible depends on the relevant functions and settings.

21. Changes to These T&C

The provider may amend these T&C where necessary to reflect changes in applicable law, technical developments or the scope of the Service, provided that you are not unreasonably disadvantaged. You will be informed of material changes clearly and comprehensibly. Where required by law, the amended version will be provided on a durable medium that allows it to be stored and reproduced unchanged, and you will be asked for renewed express consent. Without consent where it is required, the amendments do not apply to the existing contractual relationship.

22. Governing Law and Jurisdiction

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the state of your habitual residence remain unaffected. The place of jurisdiction — where you are not a consumer — is Vienna; for consumers the statutory place of jurisdiction applies.

23. Alternative Dispute Resolution

Consumers may address complaints first to [email protected]. Inan Software OG endeavours to find a prompt and amicable solution.

Inan Software OG is not obliged and is currently not willing to participate voluntarily in dispute resolution proceedings before a consumer dispute resolution body. Mandatory statutory obligations and statutory information duties in a specific dispute remain unaffected.

24. Additional Terms for Acquisition via the Apple App Store

For Apps acquired via the Apple App Store, the following applies additionally:

These T&C are concluded solely between you and the provider, not with Apple. The provider, not Apple, is solely responsible for the App and its content.
The licence granted under § 14 is limited to Apple-branded products that you own or control and may be exercised only as permitted by the usage rules in the Apple Media Services Terms and Conditions. Access and use through Family Sharing or volume purchasing remains possible where permitted by those rules.
The provider is responsible for maintenance and support for the App. Apple has no obligation to provide maintenance or support. The provider's contact details are set out in § 1.
In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund any purchase price paid. To the maximum extent permitted by law, Apple has no other warranty obligation; claims relating to a failure to conform are the responsibility of the provider.
The provider, not Apple, is responsible for addressing claims relating to the App (including product liability, failure to meet legal requirements, consumer protection, privacy or similar legislation) and third-party claims that the App infringes their intellectual-property rights.
You represent that you are not located in a country subject to a US embargo or designated by the US government as "terrorist-supporting", and that you are not listed on any relevant US prohibited-parties list.
When using the App, you must comply with applicable third-party terms, including the terms of your mobile-network, internet and app-store providers.
Apple and its subsidiaries are third-party beneficiaries of these terms. Upon your acceptance of these T&C, Apple has the right to enforce the relevant provisions against you.

25. Final Provisions

Should any provision of these T&C be or become invalid, the validity of the remaining provisions remains unaffected; the invalid provision is replaced by the statutory rule.

The contract for the App and the Service is concluded exclusively between you and the provider.

*This English version is a translation of the German T&C. In the event of any inconsistency, the German version prevails to the extent permitted by applicable law. Mandatory statutory rights remain unaffected.*

Last updated: 3 August 2026 (Version 4)